Shipping Policy

Made for you

Kickin’ Brass products are made to order through Printful. Most products take approximately 2–5 business days to produce before shipping, although certain products and production locations take longer. Weekends and holidays are excluded. Production estimates can change with availability and seasonal demand.

Delivery estimates and shipping charges

Delivery time includes both production and shipping transit. Shipping speed depends on the product, destination, and available delivery method. Refer to the product and checkout information for available options, charges, and estimates. Estimates are not guaranteed arrival dates. Express shipping, where offered, does not eliminate production time.

Tracking and separate packages

Shipping confirmation and available tracking details are provided after dispatch. Tracking can take time to update. Items in the same order may arrive in separate packages with separate tracking numbers.

Destinations and import charges

We ship to destinations supported at checkout for the selected products. International orders may incur import duties, taxes, or customs charges payable by the recipient unless already included or prepaid at checkout. Customs processing can affect delivery time.

Address errors and undeliverable packages

Check your address carefully before ordering. Contact us immediately if it needs correction; changes depend on the order’s status and cannot be guaranteed. If a package is returned because an incorrect address was supplied, it was refused, or it was left unclaimed, additional shipping charges may apply to resend it. We will confirm any charges before arranging reshipment.

Delayed or missing orders

If your order is overdue, check tracking and confirm the delivery address, then contact us. Report a shipment believed lost in transit promptly and within 30 days of its estimated delivery date so we can investigate with our fulfillment partner. A verified eligible lost-in-transit claim can receive a replacement at no additional charge. A package marked delivered requires investigation and is not automatically eligible for replacement or refund.